The Aftercare & Business Consultancy team provides continued consultancy following the implementation stage of the Autoline system.
Autoline represents a major long-term business investment and getting the best return from it, once important, is now vital for success and profitability in today's market.
Training courses, followed by 'on-site assistance' and support during the go-live stage, provide an excellent foundation. With growing confidence and experience, more knowledge of the system is acquired over a period of time.
In order to gain an even greater understanding of the Autoline system and maximum advantage, the consulting team offers a range of services to provide a competitive edge in the changing climate of the retail motor industry.
Pre Installation Consultancy
Even before the Autoline system is installed, considerations can be made on the impact of the new system on the business and its resources.
Is there a need to re-define off-system processes and administration routines? Are the key staff in place to drive the use of the system forward? Is everyone aware of the impact that the new system will have upon the business?
With these requirements in mind, pre-installation consultancy from the consulting team can help with the planning and preparation required for a successful implementation and to deliver operational benefits sooner and more effectively.
Post Implementation Consultancy
Post implementation and follow-up consultancy looks at planning the next stages of the system strategy as well as reviewing progress made so far. This will include the installation of additional modules or assessing advanced training requirements as well as reviewing the progress that has been made so far.
System Audit and Health Check
Regular system audits and health checks will ensure that the system is operating effectively. A full system audit is carried out on-site and the health check is completed remotely. In both cases, a report is produced detailing suggested actions or recommendations as appropriate.
Business Care (Ad Hoc Consulting)
Consulting offers a range of consultancy to support your use of the Autoline dealer management system.
- Business Processes
- Gap Analysis
- Housekeeping Routines
- Advanced Training
- CRM Data Cleansing
- Parts Stock Optimisation
- Reporting
- Management Accounts Drilldown
- Advanced Analysis
- Internal Audit
For more information on Business Care please contact Antoinette Uys +27 11 9986123
